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Terms of use and Privacy Policies
We appreciate your visit to our site. Take the time to read our site´s policies.
Privacy Policy
Effective Date: July 2, 2026
Omnio Concierge Home Warranty (“Omnio,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit Omnio.com, submit a form, contact us, enroll in a membership, request service, communicate with us by phone, email, or SMS, or otherwise interact with our services.
Information We Collect
We may collect personal information including your name, phone number, email address, mailing address, property address, home details, service request details, membership information, payment-related information, communication preferences, and any information you voluntarily submit through our website or communications.
We may also collect technical information such as IP address, browser type, device information, pages visited, referring URLs, cookies, analytics data, and website usage information.
How We Use Your Information
We use your information to respond to inquiries, process membership requests, provide concierge home warranty services, coordinate repairs or maintenance, send service updates, manage billing, improve our website, personalize communications, prevent fraud, comply with legal obligations, and market Omnio services where permitted by law.
SMS, Phone, and Email Communications
By providing your phone number, you may consent to receive calls or text messages from Omnio related to your inquiry, membership, service requests, appointments, account updates, or promotional communications where permitted. Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages by replying STOP. For help, reply HELP or contact us at Info@Omnio.com.
Consent to receive marketing text messages is not required to purchase services from Omnio.
Cookies and Tracking Technologies
We may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, remember preferences, understand website usage, improve performance, and support marketing. You can control cookies through your browser settings.
Third-Party Services
We may share information with trusted service providers who help us operate our business, including website hosting providers, WordPress tools, analytics providers, advertising platforms, email and SMS providers, payment processors, CRM systems, contractors, vendors, and customer support tools.
Payment Information
If payments are accepted online, payment information may be processed by third-party payment processors. Omnio does not intend to store full credit card numbers on its website servers.
Service Providers and Contractors
When necessary to deliver services, we may share relevant information with vetted service professionals, contractors, technicians, maintenance providers, or other parties involved in coordinating covered or requested services.
Legal and Safety Disclosures
We may disclose information if required by law, court order, subpoena, government request, fraud prevention, enforcement of our terms, protection of rights, or protection of the safety of Omnio, our users, customers, vendors, or the public.
Data Retention
We retain information for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and support business operations.
Security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request to update, correct, or delete certain personal information by contacting us. You may unsubscribe from promotional emails using the unsubscribe link in those emails or contact us directly.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
California Privacy Rights
California residents may have additional rights regarding access, deletion, correction, portability, and opting out of certain data sharing. To submit a request, contact us at Info@Omnio.com.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact Us
Omnio Concierge Home Warranty
1300 Sawgrass Corporate Parkway, Suite 145
Sunrise, FL 33323
Email: Info@Omnio.com
Phone: (888) 466-6646
Terms and Conditions
Effective Date: July 2, 2026
These Terms and Conditions (“Terms”) govern your use of Omnio.com and related services offered by Omnio Concierge Home Warranty (“Omnio,” “we,” “our,” or “us”). By accessing our website, submitting information, requesting service, or enrolling in an Omnio membership, you agree to these Terms.
Website Use
You may use this website only for lawful purposes. You agree not to misuse the website, attempt unauthorized access, interfere with website operations, scrape content, upload malicious code, or use the website in a way that violates applicable law.
Informational Website Content
The content on this website is provided for general informational and marketing purposes only. Website descriptions, examples, summaries, FAQs, and promotional materials do not replace or modify the official Omnio membership agreement, protection plan, service contract, exclusions, limitations, or other binding documents.
Memberships, Coverage, and Service Terms
Omnio membership benefits, coverage limits, exclusions, waiting periods, eligibility, pricing, cancellation rights, and service availability are governed by the applicable written membership agreement or protection plan documents. In the event of a conflict between website content and the applicable agreement, the agreement controls.
No Guarantee of Coverage
Submitting a request, contacting Omnio, or describing a home issue does not guarantee coverage, approval, reimbursement, repair, replacement, or payment. Coverage depends on the applicable plan, property eligibility, issue details, limitations, exclusions, and Omnio’s review process.
Pricing and Availability
Prices, promotions, membership options, coverage limits, service areas, and benefits may change without notice. Omnio may modify, suspend, or discontinue any website feature, offer, or membership option at any time where permitted by law.
Accounts and Submitted Information
You agree that any information you provide to Omnio is accurate, current, and complete. You are responsible for maintaining the confidentiality of any account credentials and for all activity under your account.
Payments and Billing
If you purchase or enroll in a paid membership, you agree to provide accurate billing information and authorize applicable charges. Billing, renewal, cancellation, refund, and payment terms are governed by the applicable membership agreement and checkout disclosures.
Third-Party Providers
Omnio may coordinate services through independent contractors, vendors, technicians, or third-party providers. Omnio is not responsible for delays, availability issues, acts, omissions, or conduct of third parties except as required by applicable law or the governing agreement.
No Professional Advice
Website content does not constitute legal, insurance, tax, engineering, construction, financial, or professional advice. You should consult qualified professionals for advice specific to your situation.
Intellectual Property
All website content, logos, trademarks, graphics, images, videos, text, layouts, and designs are owned by Omnio or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or use Omnio materials without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Omnio is not liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website or services. Omnio’s liability is limited as stated in the applicable agreement and by applicable law.
Disclaimer of Warranties
The website is provided “as is” and “as available.” Omnio does not guarantee that the website will be uninterrupted, error-free, secure, or free from harmful components.
Indemnification
You agree to indemnify and hold harmless Omnio, its owners, officers, employees, contractors, vendors, and affiliates from claims, damages, losses, liabilities, and expenses arising from your misuse of the website, violation of these Terms, or violation of law.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Dispute Resolution
Any dispute related to these Terms, the website, or Omnio services shall be handled according to the dispute resolution provisions in the applicable agreement. Where no agreement applies, disputes shall be resolved in the state or federal courts located in Florida, unless otherwise required by law.
Changes to These Terms
Omnio may update these Terms at any time. Continued use of the website after changes are posted means you accept the updated Terms.
Contact Us
Omnio Concierge Home Warranty
1300 Sawgrass Corporate Parkway, Suite 145
Sunrise, FL 33323
Email: Info@Omnio.com
Phone: (888) 466-6646
Cookie Policy
Effective Date: July 2, 2026
This Cookie Policy explains how Omnio Concierge Home Warranty uses cookies and similar technologies on Omnio.com.
What Are Cookies?
Cookies are small files stored on your device when you visit a website. They help websites function, remember preferences, measure performance, and support marketing.
Types of Cookies We May Use
- Essential Cookies: Required for website functionality, security, forms, and navigation.
- Performance Cookies: Help us understand how visitors use our website.
- Marketing Cookies: May help us deliver relevant advertising or measure campaign performance.
- Preference Cookies: Remember settings such as form information or display preferences.
Analytics and Advertising
We may use analytics and advertising tools such as Google Analytics, Google Tag Manager, Meta Pixel, or similar services to understand website traffic and improve marketing performance.
Managing Cookies
You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.
Updates
We may update this Cookie Policy from time to time.
Contact
Questions about this Cookie Policy may be sent to Info@Omnio.com.
SMS Messaging Terms
Effective Date: July 2, 2026
These SMS Messaging Terms apply when you provide your phone number to Omnio Concierge Home Warranty and consent to receive text messages.
Program Description
Omnio may send text messages related to inquiries, appointments, service requests, membership updates, account notifications, customer support, and promotional communications where permitted.
Consent
By opting in, you authorize Omnio to send text messages to the phone number provided. Consent is not required as a condition of purchase.
Message Frequency
Message frequency may vary depending on your interactions with Omnio, active service requests, appointments, or account activity.
Message and Data Rates
Message and data rates may apply. Contact your mobile carrier for details.
Opt Out
You may opt out of marketing text messages at any time by replying STOP. After opting out, you may receive a confirmation message.
Help
For help, reply HELP or contact Omnio at Info@Omnio.com or (888) 466-6646.
Data Use
Phone numbers and messaging data are used only for the purposes described in our Privacy Policy and are not sold for third-party marketing.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Contact
Omnio Concierge Home Warranty
Email: Info@Omnio.com
Phone: (888) 466-6646
Accessibility Statement
Effective Date: July 2, 2026
Omnio Concierge Home Warranty is committed to making Omnio.com accessible and user-friendly for all visitors, including individuals with disabilities.
Our Commitment
We aim to follow generally recognized accessibility standards and continuously improve the usability of our website.
Accessibility Assistance
If you experience difficulty accessing any part of our website, please contact us and we will make reasonable efforts to assist you.
Contact
Email: Info@Omnio.com
Phone: (888) 466-6646
AI Usage & Disclaimer
Effective Date: July 2, 2026
Omnio may use artificial intelligence, automation, chatbots, or similar tools to support website interactions, customer service, marketing, research, internal operations, and service coordination.
Automated Assistance
AI tools may help answer general questions, collect information, route inquiries, or assist with support. AI responses are informational only and may be reviewed or supplemented by Omnio personnel.
No Professional Advice
AI-generated responses do not constitute legal, insurance, tax, financial, construction, engineering, or professional advice.
No Coverage Guarantee
AI responses do not determine membership eligibility, service approval, coverage, reimbursement, repair, replacement, or claim outcome. All coverage decisions are subject to the applicable written agreement and Omnio review.
Accuracy
AI tools may produce incomplete or inaccurate information. You should rely only on official Omnio documents, written agreements, and direct communications from authorized Omnio representatives.
Data Use
Information submitted through AI-assisted tools may be processed to respond to your request, improve service, and support business operations as described in our Privacy Policy.
DMCA Copyright Policy
Effective Date: July 2, 2026
Omnio respects intellectual property rights. If you believe content on Omnio.com infringes your copyright, you may submit a written notice requesting removal.
Copyright Notice Requirements
Your notice should include:
- Your name and contact information;
- A description of the copyrighted work;
- The URL or location of the allegedly infringing material;
- A statement that you have a good-faith belief the use is unauthorized;
- A statement that the information provided is accurate;
- Your physical or electronic signature.
Submit Notices To
Omnio Concierge Home Warranty
1300 Sawgrass Corporate Parkway, Suite 145
Sunrise, FL 33323
Email: Info@Omnio.com
Repeat Infringers
Omnio may remove content or restrict access for users who repeatedly violate intellectual property rights.
Acceptable Use Policy
Effective Date: July 2, 2026
This Acceptable Use Policy governs use of Omnio.com and related online tools.
Prohibited Uses
You agree not to:
- Use the website for unlawful, fraudulent, or abusive purposes;
- Attempt to gain unauthorized access to systems or data;
- Upload malware, viruses, or harmful code;
- Scrape, copy, or harvest website data without permission;
- Interfere with website performance or security;
- Submit false, misleading, or impersonated information;
- Use Omnio content, trademarks, or branding without authorization.
Enforcement
Omnio may restrict access, remove submissions, suspend accounts, or take legal action if this policy is violated.
Reporting Abuse
To report misuse of Omnio.com, contact Info@Omnio.com.
Consumer & Warranty Disclosures
Effective Date: July 2, 2026
This page provides important consumer disclosures regarding Omnio Concierge Home Warranty memberships, service requests, and website information.
Website Information Is Not the Contract
Information on Omnio.com is provided for general informational and marketing purposes. Your actual rights, benefits, limits, exclusions, and obligations are governed by the applicable written membership agreement, protection plan, or service contract.
Coverage Depends on the Plan
Coverage may vary by plan, property type, location, equipment, appliance, system, condition, age, maintenance history, and other factors. Not all issues are covered.
No Guaranteed Repair or Replacement
Submission of a service request does not guarantee approval, repair, replacement, reimbursement, or payment. Omnio may review the issue, applicable agreement, exclusions, documentation, and service availability before making a decision.
Maintenance Responsibilities
Homeowners remain responsible for proper use, care, and maintenance of their home systems, appliances, and covered items. Lack of maintenance, misuse, improper installation, pre-existing conditions, or excluded causes may affect eligibility.
Service Availability
Service timing may depend on contractor availability, location, weather, parts, emergency conditions, access to the property, and other factors outside Omnio’s control.
Third-Party Providers
Omnio may coordinate service through independent contractors, technicians, vendors, or other third-party providers.
Emergency Situations
Omnio is not a substitute for emergency services. In case of fire, flood, gas leak, electrical danger, medical emergency, or immediate threat to life or property, call 911 or the appropriate emergency provider.
Contact
Questions about your membership or service request may be sent to Info@Omnio.com or by calling (888) 466-6646.
California Privacy Notice
Effective Date: July 2, 2026
This California Privacy Notice supplements our Privacy Policy and applies to California residents.
Categories of Personal Information We May Collect
- Identifiers such as name, email, phone number, mailing address, and property address;
- Commercial information such as membership, billing, service, and transaction records;
- Internet activity such as website usage, cookies, IP address, and analytics data;
- Customer service information such as inquiries, communications, and service requests;
- Inferences related to preferences, interests, or service needs.
How We Use Information
We use personal information to provide services, respond to inquiries, manage memberships, process payments, coordinate service requests, improve our website, conduct marketing, prevent fraud, and comply with law.
Disclosure of Information
We may disclose information to service providers, contractors, payment processors, analytics providers, advertising platforms, CRM systems, communication providers, legal advisors, and government authorities where required.
Your California Rights
California residents may have the right to request access to personal information, deletion, correction, portability, information about disclosures, and the right to opt out of certain sales or sharing of personal information.
No Discrimination
We will not discriminate against you for exercising your privacy rights.
Submit a Request
To submit a California privacy request, email Info@Omnio.com with the subject line “California Privacy Request.”
Verification
We may need to verify your identity before fulfilling a privacy request.
Data Request Form
Effective Date: July 2, 2026
Use this page to request access, correction, deletion, or review of personal information that Omnio Concierge Home Warranty may maintain about you.
Request Types
- Access my personal information;
- Correct my personal information;
- Delete my personal information;
- Opt out of marketing communications;
- Ask a privacy-related question.
How to Submit a Request
Email your request to Info@Omnio.com with the subject line “Privacy Data Request.”
Please Include
- Your full name;
- Email address;
- Phone number;
- Property address, if applicable;
- The type of request you are making;
- Any details that help us locate your information.
Verification
For your protection, Omnio may request additional information to verify your identity before processing a request.
Response Time
We will make reasonable efforts to respond within the timeframe required by applicable law.
Contact
Omnio Concierge Home Warranty
1300 Sawgrass Corporate Parkway, Suite 145
Sunrise, FL 33323
Email: Info@Omnio.com
Phone: (888) 466-6646