Effective Date: July 2, 2026
Omnio Concierge Home Warranty (“Omnio,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit Omnio.com, submit a form, contact us, enroll in a membership, request service, communicate with us by phone, email, or SMS, or otherwise interact with our services.
We may collect personal information including your name, phone number, email address, mailing address, property address, home details, service request details, membership information, payment-related information, communication preferences, and any information you voluntarily submit through our website or communications.
We may also collect technical information such as IP address, browser type, device information, pages visited, referring URLs, cookies, analytics data, and website usage information.
We use your information to respond to inquiries, process membership requests, provide concierge home warranty services, coordinate repairs or maintenance, send service updates, manage billing, improve our website, personalize communications, prevent fraud, comply with legal obligations, and market Omnio services where permitted by law.
By providing your phone number, you may consent to receive calls or text messages from Omnio related to your inquiry, membership, service requests, appointments, account updates, or promotional communications where permitted. Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages by replying STOP. For help, reply HELP or contact us at Info@Omnio.com.
Consent to receive marketing text messages is not required to purchase services from Omnio.
We may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, remember preferences, understand website usage, improve performance, and support marketing. You can control cookies through your browser settings.
We may share information with trusted service providers who help us operate our business, including website hosting providers, WordPress tools, analytics providers, advertising platforms, email and SMS providers, payment processors, CRM systems, contractors, vendors, and customer support tools.
If payments are accepted online, payment information may be processed by third-party payment processors. Omnio does not intend to store full credit card numbers on its website servers.
When necessary to deliver services, we may share relevant information with vetted service professionals, contractors, technicians, maintenance providers, or other parties involved in coordinating covered or requested services.
We may disclose information if required by law, court order, subpoena, government request, fraud prevention, enforcement of our terms, protection of rights, or protection of the safety of Omnio, our users, customers, vendors, or the public.
We retain information for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and support business operations.
We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may request to update, correct, or delete certain personal information by contacting us. You may unsubscribe from promotional emails using the unsubscribe link in those emails or contact us directly.
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
California residents may have additional rights regarding access, deletion, correction, portability, and opting out of certain data sharing. To submit a request, contact us at Info@Omnio.com.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Omnio Concierge Home Warranty
1300 Sawgrass Corporate Parkway, Suite 145
Sunrise, FL 33323
Email: Info@Omnio.com
Phone: (888) 466-6646
Effective Date: July 2, 2026
These Terms and Conditions (“Terms”) govern your use of Omnio.com and related services offered by Omnio Concierge Home Warranty (“Omnio,” “we,” “our,” or “us”). By accessing our website, submitting information, requesting service, or enrolling in an Omnio membership, you agree to these Terms.
You may use this website only for lawful purposes. You agree not to misuse the website, attempt unauthorized access, interfere with website operations, scrape content, upload malicious code, or use the website in a way that violates applicable law.
The content on this website is provided for general informational and marketing purposes only. Website descriptions, examples, summaries, FAQs, and promotional materials do not replace or modify the official Omnio membership agreement, protection plan, service contract, exclusions, limitations, or other binding documents.
Omnio membership benefits, coverage limits, exclusions, waiting periods, eligibility, pricing, cancellation rights, and service availability are governed by the applicable written membership agreement or protection plan documents. In the event of a conflict between website content and the applicable agreement, the agreement controls.
Submitting a request, contacting Omnio, or describing a home issue does not guarantee coverage, approval, reimbursement, repair, replacement, or payment. Coverage depends on the applicable plan, property eligibility, issue details, limitations, exclusions, and Omnio’s review process.
Prices, promotions, membership options, coverage limits, service areas, and benefits may change without notice. Omnio may modify, suspend, or discontinue any website feature, offer, or membership option at any time where permitted by law.
You agree that any information you provide to Omnio is accurate, current, and complete. You are responsible for maintaining the confidentiality of any account credentials and for all activity under your account.
If you purchase or enroll in a paid membership, you agree to provide accurate billing information and authorize applicable charges. Billing, renewal, cancellation, refund, and payment terms are governed by the applicable membership agreement and checkout disclosures.
Omnio may coordinate services through independent contractors, vendors, technicians, or third-party providers. Omnio is not responsible for delays, availability issues, acts, omissions, or conduct of third parties except as required by applicable law or the governing agreement.
Website content does not constitute legal, insurance, tax, engineering, construction, financial, or professional advice. You should consult qualified professionals for advice specific to your situation.
All website content, logos, trademarks, graphics, images, videos, text, layouts, and designs are owned by Omnio or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or use Omnio materials without prior written permission.
To the fullest extent permitted by law, Omnio is not liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website or services. Omnio’s liability is limited as stated in the applicable agreement and by applicable law.
The website is provided “as is” and “as available.” Omnio does not guarantee that the website will be uninterrupted, error-free, secure, or free from harmful components.
You agree to indemnify and hold harmless Omnio, its owners, officers, employees, contractors, vendors, and affiliates from claims, damages, losses, liabilities, and expenses arising from your misuse of the website, violation of these Terms, or violation of law.
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Any dispute related to these Terms, the website, or Omnio services shall be handled according to the dispute resolution provisions in the applicable agreement. Where no agreement applies, disputes shall be resolved in the state or federal courts located in Florida, unless otherwise required by law.
Omnio may update these Terms at any time. Continued use of the website after changes are posted means you accept the updated Terms.
Omnio Concierge Home Warranty
1300 Sawgrass Corporate Parkway, Suite 145
Sunrise, FL 33323
Email: Info@Omnio.com
Phone: (888) 466-6646
Effective Date: July 2, 2026
This Cookie Policy explains how Omnio Concierge Home Warranty uses cookies and similar technologies on Omnio.com.
Cookies are small files stored on your device when you visit a website. They help websites function, remember preferences, measure performance, and support marketing.
We may use analytics and advertising tools such as Google Analytics, Google Tag Manager, Meta Pixel, or similar services to understand website traffic and improve marketing performance.
You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.
We may update this Cookie Policy from time to time.
Questions about this Cookie Policy may be sent to Info@Omnio.com.
Effective Date: July 2, 2026
These SMS Messaging Terms apply when you provide your phone number to Omnio Concierge Home Warranty and consent to receive text messages.
Omnio may send text messages related to inquiries, appointments, service requests, membership updates, account notifications, customer support, and promotional communications where permitted.
By opting in, you authorize Omnio to send text messages to the phone number provided. Consent is not required as a condition of purchase.
Message frequency may vary depending on your interactions with Omnio, active service requests, appointments, or account activity.
Message and data rates may apply. Contact your mobile carrier for details.
You may opt out of receiving text messages from Omnio at any time. You may reply STOP, or opt out through any other reasonable method, including emailing Info@Omnio.com, calling (888) 466-6646, or submitting a request through our website. We will process opt-out requests within 10 business days and may send a single message confirming your opt-out.
For help, reply HELP or contact Omnio at Info@Omnio.com or (888) 466-6646.
Phone numbers and messaging data are used only for the purposes described in our Privacy Policy and are not sold for third-party marketing.
Mobile carriers are not liable for delayed or undelivered messages.
Omnio Concierge Home Warranty
Email: Info@Omnio.com
Phone: (888) 466-6646
Omnio Concierge Home Warranty is committed to ensuring digital accessibility for people with disabilities. We are continually working to improve the accessibility and usability of our website for all visitors.
Conformance Standard: We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).
Ongoing Efforts: We periodically review our website and work to identify and remediate accessibility barriers as part of our ongoing commitment to accessibility.
Feedback: If you encounter an accessibility barrier or have suggestions for improvement, please contact us at Info@Omnio.com or (888) 466-6646. We will make reasonable efforts to respond within [X] business days.
This statement was last reviewed on [date].
Effective Date: July 2, 2026
Omnio may use artificial intelligence, automation, chatbots, or similar tools to support website interactions, customer service, marketing, research, internal operations, and service coordination.
AI tools may help answer general questions, collect information, route inquiries, or assist with support. AI responses are informational only and may be reviewed or supplemented by Omnio personnel.
AI-generated responses do not constitute legal, insurance, tax, financial, construction, engineering, or professional advice.
AI responses do not determine membership eligibility, service approval, coverage, reimbursement, repair, replacement, or claim outcome. All coverage decisions are subject to the applicable written agreement and Omnio review.
AI tools may produce incomplete or inaccurate information. You should rely only on official Omnio documents, written agreements, and direct communications from authorized Omnio representatives.
Information submitted through AI-assisted tools may be processed to respond to your request, improve service, and support business operations as described in our Privacy Policy.
Effective Date: July 2, 2026
Omnio respects intellectual property rights. If you believe content on Omnio.com infringes your copyright, you may submit a written notice requesting removal.
Your notice should include:
| Omnio Corporate Offices | Designated DMCA Agent |
Omnio Concierge Home Warranty |
Shammes El-Hout, 1300 Sawgrass Corporate Parkway, Suite 145, Sunrise, FL 33323, shammes@omnio.com, U.S. Copyright Office Registration No.DMCA-1076921 |
Omnio may remove content or restrict access for users who repeatedly violate intellectual property rights.
Effective Date: July 2, 2026
This Acceptable Use Policy governs use of Omnio.com and related online tools.
You agree not to:
Omnio may restrict access, remove submissions, suspend accounts, or take legal action if this policy is violated.
To report misuse of Omnio.com, contact Info@Omnio.com.
Effective Date: July 2, 2026
This page provides important consumer disclosures regarding Omnio Concierge Home Warranty memberships, service requests, and website information.
Information on Omnio.com is provided for general informational and marketing purposes. Your actual rights, benefits, limits, exclusions, and obligations are governed by the applicable written membership agreement, protection plan, or service contract.
Coverage may vary by plan, property type, location, equipment, appliance, system, condition, age, maintenance history, and other factors. Not all issues are covered.
Submission of a service request does not guarantee approval, repair, replacement, reimbursement, or payment. Omnio may review the issue, applicable agreement, exclusions, documentation, and service availability before making a decision.
Homeowners remain responsible for proper use, care, and maintenance of their home systems, appliances, and covered items. Lack of maintenance, misuse, improper installation, pre-existing conditions, or excluded causes may affect eligibility.
Service timing may depend on contractor availability, location, weather, parts, emergency conditions, access to the property, and other factors outside Omnio’s control.
Omnio may coordinate service through independent contractors, technicians, vendors, or other third-party providers.
Omnio is not a substitute for emergency services. In case of fire, flood, gas leak, electrical danger, medical emergency, or immediate threat to life or property, call 911 or the appropriate emergency provider.
Questions about your membership or service request may be sent to Info@Omnio.com or by calling (888) 466-6646.
Effective Date: July 2, 2026
This California Privacy Notice supplements our Privacy Policy and applies to California residents.
We use personal information to provide services, respond to inquiries, manage memberships, process payments, coordinate service requests, improve our website, conduct marketing, prevent fraud, and comply with law.
We may disclose information to service providers, contractors, payment processors, analytics providers, advertising platforms, CRM systems, communication providers, legal advisors, and government authorities where required.
California residents may have the right to request access to personal information, deletion, correction, portability, information about disclosures, and the right to opt out of certain sales or sharing of personal information.
We will not discriminate against you for exercising your privacy rights.
To submit a California privacy request, email Info@Omnio.com with the subject line “California Privacy Request.”
We may need to verify your identity before fulfilling a privacy request.
Effective Date: July 2, 2026
Use this page to request access, correction, deletion, or review of personal information that Omnio Concierge Home Warranty may maintain about you.
Email your request to Info@Omnio.com with the subject line “Privacy Data Request.”
To protect your information, we may ask you to verify your identity before completing your request — for example, by confirming your name, email address, and property address on file. We may deny a request if we are unable to verify your identity.
We will respond to your request within 45 days, as required under the California Consumer Privacy Act (CCPA). If we need additional time, we may extend this period by up to an additional 45 days (90 days total) and will notify you of the extension and the reason within the initial 45-day period.
Omnio Concierge Home Warranty
1300 Sawgrass Corporate Parkway, Suite 145
Sunrise, FL 33323
Email: Info@Omnio.com
Phone: (888) 466-6646